• +90 537 656 74 31
  • [email protected]
CONTACT US
تواصل معنا
  • العربية
  • Market Research
    • Feasibility studies
    • Marketing research
    • Products development
    • Testing customers experience
    • Studying customers satisfaction
    • Interactive business follow-up platform
  • SOCIO-POLITICS
    • Polls
    • Indicator’s development
    • Metrics development
    • Research partnership
    • Research statistical testing
  • Meal & TPM
    • Third-Party Monitoring (TPM)
    • Final Evaluation
    • Humanitarian needs assessment
    • Impact analysis
    • Market assessment
    • Development of MEAL policies & SOPs
    • Verification
  • Training
  • Agenda
    • Research studies
    • Guides
    • Interactive reports
    • Blog
    • FAQs
  • About us
FREE CONSULTATION

REQUEST A FREE CONSULTATION

    CONTACT INFORMATION

    İncilipınar Mah, Nail Bilen cd, Kantar İş Merkezi, kat 4, ofis 404, Şehitkamil, Gaziantep, Turkey

    +90 537 656 74 31

    [email protected]

    24/7 SUPPORT

    Unlimited help desk

    Menu
    • العربية
    Dell’s success story

    Dell’s success story

    By:
    Reem Barakat

    From its beginnings Dell company worked as a leader in the “build-to-order” approach, providing individual computers that were made to the customer’s request, and according to the Neronet-academy website the beginning of the company was from the apartment of a college student named “Dell” and His first clients were on a low income so he started to collect computers By himself and sell it to his customers directly.

    In 1985, Dell sold the first computer designed by his company from the Turbo PC, and participated in many exhibitions to show his strength in the competition, and one of the things that made his product unique is the design of a computer with good specifications and a competitive price for a wide range of customers, and that was the result of his constant proximity to His clients, which enabled him to know their needs. Over time, Dell outperformed many competitors, and in the 1990s it ranked fourth in the first 10 companies that won customer confidence, both Security and technical.
    One of the most important elements of the company’s success was its constant focus on research and development and market research, so it owned an analysis department that oversaw pricing, web analytics, and supply chain analytics, and also hired researchers in customer service, It has built tools and system to study customer satisfaction and obtain feedback, as well as a prompt and accurate complaints response system, By exploiting the development of the Internet and the emergence of social media, it was able to study customer satisfaction more accurately and respond to all customer complaints, no matter how many, which increased consumer confidence in the company and its products In addition to its reversal of complaints and feedback analyzes on developing its products and improving its quality, this increased its success, market share and ability to compete, which reflected on increasing its profits significantly and making it maintain its name as one of the world’s largest companies in the computer industry.

    Share
    • Description
    • Reviews (0)
    Description

    Dell’s success story
    From its beginnings Dell company worked as a leader in the “build-to-order” approach, providing individual computers that were made to the customer’s request, and according to the Neronet-academy website the beginning of the company was from the apartment of a college student named “Dell” and His first clients were on a low income so he started to collect computers By himself and sell it to his customers directly.

    In 1985, Dell sold the first computer designed by his company from the Turbo PC, and participated in many exhibitions to show his strength in the competition, and one of the things that made his product unique is the design of a computer with good specifications and a competitive price for a wide range of customers, and that was the result of his constant proximity to His clients, which enabled him to know their needs. Over time, Dell outperformed many competitors, and in the 1990s it ranked fourth in the first 10 companies that won customer confidence, both Security and technical.
    One of the most important elements of the company’s success was its constant focus on research and development and market research, so it owned an analysis department that oversaw pricing, web analytics, and supply chain analytics, and also hired researchers in customer service, It has built tools and system to study customer satisfaction and obtain feedback, as well as a prompt and accurate complaints response system, By exploiting the development of the Internet and the emergence of social media, it was able to study customer satisfaction more accurately and respond to all customer complaints, no matter how many, which increased consumer confidence in the company and its products In addition to its reversal of complaints and feedback analyzes on developing its products and improving its quality, this increased its success, market share and ability to compete, which reflected on increasing its profits significantly and making it maintain its name as one of the world’s largest companies in the computer industry.
    Dell’s success story

    Reviews (0)

    Reviews

    There are no reviews yet.

    Be the first to review “Dell’s success story” Cancel reply

    Your email address will not be published. Required fields are marked *

    Similar publications

    Outliers Processing
    Close

    Outliers Processing

    Published on: 2022-05-20نُشِرَ بتاريخ: 2022-05-20
    Field heroes 3 - focus group discussions
    Close

    focus group discussions – Field heroes 3

    Published on: 2018-11-03نُشِرَ بتاريخ: 2018-11-03
    THE WORLDWIDE GOVERNANCE INDICATORS 2018
    Close

    THE WORLDWIDE GOVERNANCE INDICATORS 2018

    Published on: 2018-12-07نُشِرَ بتاريخ: 2018-12-07
    Rubbish data
    Close

    Rubbish data

    Published on: 2022-05-23نُشِرَ بتاريخ: 2022-05-23
    Comparing SPSS vs Excel
    Close

    Comparing SPSS vs Excel

    Published on: 2022-04-25نُشِرَ بتاريخ: 2022-04-25
    Ethics of data collection
    Close

    Field heroes 1 – Ethics of data collection

    Published on: 2018-11-01نُشِرَ بتاريخ: 2018-11-01
    CONSTITUTIONAL PROCESS IN THE EYES OF SYRIANS
    Close

    CONSTITUTIONAL PROCESS IN THE EYES OF SYRIANS

    Published on: 2021-01-01نُشِرَ بتاريخ: 2021-01-01
    THE INTEGRATION BETWEEN THE IDPs AND THE HOST COMMUNITY IN IDLEB CITY
    Close

    THE INTEGRATION BETWEEN THE IDPs AND THE HOST COMMUNITY IN IDLEB CITY

    Published on: 2019-04-01نُشِرَ بتاريخ: 2019-04-01

    Contact Us

    E-mail

    [email protected]
    E-MAIL US

    Telephone number

    (0090) 537 656 74 31

    WhatsApp

    indicators-home-WhatsApp QR

    FIND US ON:

    INDICATORS

    A research entity specialized in statistical analysis and data processing which provides services in market research and feasibility studies, TPM, polls, and social research.
    • AGENDA
      • Research Studies
      • Research Guides
      • Interactive Reports
      • Blog
      • FAQs
    • MARKET RESEARCH
      • Feasibility studies
      • Marketing research
      • Product development
      • Testing customer experience
      • See More
    • MEAL & TPM
      • TPM
      • Final Evaluation
      • Humanitarian needs assessment
      • Impact analysis
      • See More
    • SOCIO-POLITICS
      • Polls
      • Indicator’s development
      • Metrics development
      • Research partnership
      • Research statistical testing

    All rights reserved 2021-2022. INDICATORS ©

    MADE WITH ❤ BY FAWAZ ABBAS
    • Market Research
      • Feasibility studies
      • Marketing research
      • Products development
      • Testing customers experience
      • Studying customers satisfaction
      • Interactive business follow-up platform
    • SOCIO-POLITICS
      • Polls
      • Indicator’s development
      • Metrics development
      • Research partnership
      • Research statistical testing
    • Meal & TPM
      • Third-Party Monitoring (TPM)
      • Final Evaluation
      • Humanitarian needs assessment
      • Impact analysis
      • Market assessment
      • Development of MEAL policies & SOPs
      • Verification
    • Training
    • Agenda
      • Research studies
      • Guides
      • Interactive reports
      • Blog
      • FAQs
    • About us
    Start typing to see posts you are looking for.